SMR Provides a Platform to Develop and Implement Performance Measurement Metrics
Integrate Measurements into a Performance Monitoring Effort
The purpose of a performance measurement metric is not necessary to provide an absolute number. Rather, the primary goal of a performance measurement system should be to reduce the uncertainty around assessing performance. SMR is a perfect solution for any type of organization to develop, test, and deploy performance measurement metrics so that they can judge contract service providers or provider groups within an organization.
Performance Management Metrics from Operations
One model for measuring performance is to create standardized data collection tools that fit into an organization's workflow. For example, an organization may implement a short data collection tool on a admission to health care or mental health treatment facility. These assessments can contain measures, that when used in combination with a repeat measure, can then create a comparison measure that will identify the need for matching treatment to intervention more effectively; matching proper staff or specialists to patients; more uniform procedures; or any other potential intervention.
Performance Management Metrics from Key Measure Reporting
A second model is to simply ask an organization, department, or individual provider to report on aggregate performance in a standardized format. OA tools enable a monitoring entity to implement these monitoring campaigns seamlessly, and with flexibility, so that there is a minimum of organizational disruption, no custom application development, and immediate data analysis capability, outlier notification, and compliance reporting.
No Limit on Performance Management Methods or Targets
There is virtually no limit to the types of performance auditing campaigns that can be run through SMR. One organization can look at multiple sub organizations against any performance reporting metric. Multiple campaigns with different measurement targets can be ongoing from one installation. A full data security implementation means that no one will see data or functions that are not appropriate for them to see.
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SMR is built on the premise that organizations solve problems in similar ways. We try to
measure, not necessarily to get a perfect answer, but to have a better handle on how we can
approach a problem or challenge, and then design a solution...
Health Care providers face many different challenges that require them to measure
in a new way. New regulations and reporting requirements appear frequently, aimed
at decreasing the cost of care. In order to maintain margins providers have to be
more efficient in how they manage data....
One core principle of the SMR platform is that users should only
enter the data required to solve the problem at hand. We strive
to give the user the ability to achieve the maximum output, advice,
and analytics from the minimum data entry burden possible....
Readmission Rates will be a critical issue for hospitals in 2012. Any readmission in less
than 30 days will result in a financial penalty to the hospital. This problem lends itself well
to a data driven approach to both monitoring and improvement. SMRs newest module initiative
Speed to implementation is perhaps our most important metric. Every implementation
is different, but our goal is to build a customized implementation of the SMR platform,
with minimal work for the user overnight. We are constantly driving towards "Instant On" benefits
from our systems.